Order Related

Steps involved with the product, payment, shipping, etc.

Here are the steps we'll take when receiving an order, either submitted through our website or sent to [email protected]. We'll do our best to begin processing as soon as we can. 

1. Order: Order is placed/received.

2. Planning: The order is planned with our production and assembly departments. 

3. Confirmation: An official order acknowledgement is sent within 1-2 days of receiving the order, outlining the estimated shipping date(s).

4. Production: Production on your order is started. This is when the order is picked from inventory, parts are machined, connectors are added to cables, products are assembled, etc.

5. Payment: Payment details are arranged and payment is made.

6. Shipping: Order is prepared and packed for shipment. Package(s) are made available to couriers.

Methods of payment accepted for orders

You can pay for an order in a few different ways. We accept bank transfers, cheques, and most major credit cards.

If your company has established credit terms with JIREH, you can submit a Purchase Order and we'll send an invoice after the order ships. If you would like to establish a credit account with JIREH, please contact our sales department.

Payment options at JIREH

We accept MasterCard, VISA, and American Express.  There is a 2.5% surcharge on credit card transactions. We also have other payment options available, including bank transfers.

General info on product lead times and delivery

Complete scanner kits are typically ready for shipping in 5 - 15 business days, depending on the size and complexity of the order, as well as current production and workload. 

Spare parts and smaller kits are often ready within 1-5 business days. Again, this depends on the size and complexity of the order, as well as the current production and workload. 

Please speak with a sales representative to get a more accurate lead time on an item before placing an order.